Organizational Consultant, Hospital & Health Care
Welcome to the BrandYourself profile of Steve Nguyen, PhD.
Steve Nguyen's Bio:
Steve Nguyen, Ph.D., is an organizational consultant. He consults with executive leaders and senior management on the development and implementation of key initiatives, training, and programs to create and sustain a high-performing organization, and ensure alignment with the organization’s strategic plans.
Blending organizational understanding with psychological insight, he understands human behaviors in the workplace. He has exceptional relationship building, people development, and problem solving skills, and the ability to operate at both the conceptual and practical level — seeing the big picture, while also examining and handling the details.
Strengths: I find great satisfaction in working hard with others to achieve a goal. I'm good at figuring out how people can work together productively. I have a desire to learn and want to continuously improve. I'm known for making unintelligible or complex ideas, plans, or procedures easy to understand. I have the ability to think about all the factors that might affect a situation. I'm skilled at dealing with problems, and figuring out what is wrong and resolving it.
Motivators: I love making new discoveries and seeking out new information. I enjoy pursuing knowledge and using it to make myself better at what I do. I like to explore, experiment, discover, grow, and try new things. I love the feeling of successfully completing a task, especially when the bar is set high. I believe in doing the highest quality work and meeting or exceeding expectations. I enjoy having ambitious goals and having a plan to reach them.
Dr. Nguyen is the owner and creator of WorkplacePsychology.Net, a website about people and behaviors in the workplace. He's been quoted in Fast Company, a business magazine, and BBC Capital, the business news website from the BBC. The Workplace Psychology site has been linked to by respected online media, including The New York Times, Harvard Business Review, and The Huffington Post.
Steve Nguyen's Experience:
Learning and Performance Development Consultant at MedSynergiesMay 2014 - Present | Irving, Texas
MedSynergies provides revenue cycle management, practice management, business process analysis, and software integration solutions for hospitals, physician practices, and health networks. Learning & Development Responsibilities: ● Analyze, design, deliver, implement & evaluate learning/performance improvement programs. ● Provide instruction and facilitation that transfers back to the work environment. ● Recommend new programs and improvements to existing programs. Organizational Development Responsibilities: ● Propose evidence-based employee selection, development, and engagement strategies. ● Develop, administer, & analyze surveys and present summaries of data. ● Create assessment strategy to identify appropriate assessments and leverage assessments effectively to create awareness, develop capability and drive personal and professional growth. ● Identify and develop high-potential employees and implement succession program.
Associate Faculty at University of PhoenixMay 2010 - Present | Online
University of Phoenix is accredited by the Higher Learning Commission and is a member of the North Central Association, one of six regional accrediting bodies in the U.S. Role: Through the subject of health and wellness, I instill in students the belief that no matter how old a person is or how many health problems s/he faces, everyone can make positive changes for a healthier future. I empower students to learn about health risks, develop plans for change, and make healthy lifestyle changes in their daily life. Most of all, I encourage my students to always believe that they can change their own behaviors as well as become an agent for a healthy change in their own families and communities. Key Objectives: • Engage and lead students using didactic and facilitative techniques to help them sharpen their academic skills while learning practical, relevant lessons about health and wellness. • Facilitate the learning process by analyzing, organizing, and translating the information to be learned into a format that matches the student's current level of understanding. This allows students to build upon knowledge that they have already learned. • Equip and empower students to use critical thinking skills, teaching them to learn to "fish for themselves" without having to rely on others to "fish for them."
Owner and Writer at WorkplacePsychology.NetDecember 2009 - Present | Online
WorkplacePsychology.Net is a website about the psychology of workers and the workplace. It examines three related areas: • Industrial-Organizational (I-O) Psychology: the application of psychological principles and theories to the workplace. • Occupational Health Psychology (OHP): the work life, health, safety & well-being of workers. • Organizational Behavior (OB): the study of what people do in an organization and how behavior affects organizational performance. WorkplacePsychology.Net features scholarly and engaging contents about leadership & management, organizational psychology, training & development, and employee health & wellness. • Website Traffic: 1,790,000+ visits Praise: • "I like the scholarly angle of your site." -I/O Psychologist • "I love the focus and the posts." -Organizational Psychologist • "This is a great website!" -Career Counseling/Coaching Professional • "Love that there's another blog out there that marries research with practice!" -Talent Management Professional • "The contribution you'll make to I-O/OHP through your work and this site will truly add something new to the field and the ongoing dialogue." -Professional Development Consultant
Senior Diversity Specialist at University of North TexasMay 2009 - October 2009 | Denton, Texas
UNT is one of Texas' largest universities with 36,000+ students. It has a total endowment of $113.0 million at the end of 2012. Role: Helped design, deliver, and evaluate diversity initiatives for the university. Collaborated with senior-level executives to coordinate and develop orientation and training programs and ensure alignment with university strategic goals. Key Results: • Ensured successful delivery of diversity education and training programs throughout campus including development and implementation of policies and procedures in the areas of training, faculty and student rights and responsibilities, and new student and faculty orientations. • Fostered a teamwork environment conducive to positive dialogue across all departments. Personal efforts were cited as a driving force behind new students' interests and retention in multicultural activities. • Created and delivered an Ally Training program with 97.5% success rate in developing staff and faculty to create a safe zone for highly diverse, minority group members. Wrote and designed the ALLY Training manual covering issues including safety, discrimination, expert insights, and rights information.
Engineering Accountant at Nestle Waters North AmericaJune 2008 - February 2009 | Coppell, Texas
Nestle is the world's leading nutrition, health and wellness company. It is ranked by Forbes as one of the world's most valuable brands. Role: Contract consultant helping project engineering managers track and guide materials management and service process to build bottling facilities throughout North America. Key Results: • Consulted with senior project managers ensuring 100% accuracy & timeliness of value streams. • Evaluated and reconciled numerous international, $20+ million construction projects. • Effectively negotiated with subcontractors achieving 10% cost and time reductions. • Managed allocation of budgets using SAP R/3 GLOBE for WBS (work breakdown structure) elements to ensure appropriate project funding.
Disability Services Advisor at Collin CollegeSeptember 2007 - June 2008 | Plano, Texas
Collin College is a public, higher learning institution. It serves about 53,000 credit and continuing education students each year. Role: Served students with disabilities. Established academic and mental health support system, enabling students with learning, emotional, and mental disabilities the opportunity to learn and thrive. Key Results: • Developed and delivered quality disability services to student population at Collin College. Implemented programs and policies in the areas of advising to students and training to faculty, to improve college learning experience for students and college teaching experience for faculty. • Promoted teamwork-based environment to drive better interaction with & services to students. Personally cited by students as the dynamic force behind improved advisor-student relations. • Counseled students in getting the appropriate level of mental health care. Proctored and administered tests for students on all campuses needing special testing arrangements. • Delivered presentation on alternative education for students with disability, helping them and their families to understand their rights and options.
Behavior Specialist at CNMI Public School SystemJanuary 2004 - June 2007 | Saipan, Northern Mariana Islands
School system in North Pacific Ocean comprised of 20 schools and 12,000 students across three islands. Role: Helped school district in servicing learning and emotional needs of students. Worked with administrators, teachers & staff to create policies & procedures. Developed and headed orientation & crisis management training programs and effectively handled crisis issues in school & workplace. Key Results: • Successfully launched crisis management program; trained over 800 teachers, administrators, counselors, & school staff on Nonviolent Crisis Intervention, Behavior/Classroom Management, and School Crisis Response. • Developed curriculum and facilitated a 7-Week Life-Skills group to assist students in building self-esteem and develop decision-making, problem-solving, and positive human relations skills. • Recruited by CNMI AHEC Director (Area Health Education Center) to serve as a trainer on case management for human service professionals. • Successfully secured two grants totaling over $6000 to conduct Nonviolent Crisis Intervention Workshops to train school staff to handle anxious, hostile and/or violent crisis situations. • Invited by Congresswoman to provide consultation to the local legislators on mental health issues and to educate and advocate for individuals with mental illness. • Received distinction from CNMI Mental Health Planning Council for services and advocacy in improving the lives of individuals with mental health disability.
Steve Nguyen's Education:
Capella University2008 – 2013Ph.D.Concentration: Industrial and Organizational Psychology
Texas Woman's University1998 – 2003Master of ArtsConcentration: Counseling Psychology
Baylor University1989 – 1993Bachelor of ArtsConcentration: Philosophy
Steve Nguyen's Interests & Activities:
Learning & Development, Employee Development, Employee Engagement, Leadership Development, Personnel Selection, Personality Assessment, Health and Well-Being at Work, Industrial and Organizational Psychology, Occupational Health Psychology, Workplace Incivility, Workplace Aggression